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Help Desk

FAQ

01 How does the application guarantee my privacy?

QR Generator Pro is built on an "Offline-First" model. All barcode parsing and image generation algorithms are packaged within the app itself. The app does not ping external servers with the contents of your QR codes. The only network requests made by the app are to Google's AdMob servers to fetch display advertisements.

02 What types of QR codes can this app generate and scan?

The application supports a wide array of formats, including:

  • Standard URLs and Website Links
  • Wi-Fi Network Credentials (scans and automatically connects)
  • VCard/Contact Information
  • Telephone Numbers and SMS Drafts
  • Email Drafts
  • Plain Text
  • Geographic Coordinates
03 Where are my customized QR codes saved, and how do I access them?

When you tap "Save to Gallery," the app writes a high-resolution PNG file directly to your device's native storage. You can find these images by opening your default "Gallery" or "Photos" app and navigating to the album named QRGeneratorPro located in your Pictures directory.

04 The camera is not focusing or scanning the code. What should I do?

Ensure that you have granted the app Camera permissions in your Android Settings. If the environment is dark, tap the "Torch/Flashlight" icon in the bottom right corner of the scanning screen. Maintain a distance of 4 to 6 inches from the QR code to allow the autofocus lens to lock on.

05 How does the Ad-Removal system work?

We offer a completely free way to enjoy an uninterrupted experience. By navigating to the Settings page and tapping "Watch Ad to Remove Ads," you will be presented with a short video sponsor. Once the video is completed, the app writes a secure timestamp to your local preferences, automatically disabling all banner and interstitial ads for the next 1 hour.

06 I found a bug. How do I report it?

We highly value user feedback! Please navigate to the Contact Support page on this website and send us an email with a description of the issue and your device model. Our engineering team will review it immediately.

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