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Support

Dedicated Assistance

We are committed to providing an exceptional user experience. If you encounter bugs, require assistance navigating the app's features, or wish to submit formal feedback, our support team is readily available.

Support Channels
Get in touch with the development team
AvailabilityMon - Fri (Standard Business Hours)
Required Information
Please include these details in your email
Device InfoMake and Model (e.g., Samsung Galaxy S23 Ultra, Google Pixel 8)
OS VersionAndroid Version (e.g., Android 13, Android 14)
App VersionVersion Code (found at the bottom of the Settings page in the app, e.g., Version 1.0.0)
DescriptionWhat were you trying to do, and what actually happened?
ScreenshotsAttach screenshots of any errors or glitches if applicable
SLA Policy
Response and resolution timelines
Response timeWe strive to acknowledge all technical support requests within 24 hours.
ResolutionFull resolutions for complex bugs may take between 3 to 5 business days and will be rolled out via an official app update.

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